| By Fred Langa |
A reader encounters popups offering to scan her system and update her drivers.
Here’s what to do — and what not to do — when you encounter offers like those, plus the right way to perform malware scans and driver and software updates.
Sorting out good help from the bad
Reader Marlys’s e-mail arrived with the simple subject line: Advice needed.
- “I’ve got [a web popup ad; name of software deleted] offering a free virus/tune-up scan of my PC and Registry. Is it safe? And does the software do what the ad says it will?
“I’ve also received popup ads from [name deleted] for driver-updating software. Do you know anything about them?
“Do drivers need to be updated? Does the Registry need updating? If so, what is the safest and best way to do it?”
There are no simple “yes” or “no” answers to your questions, Marlys. So let me break it down for you.