Sleep mode trouble (along with related hibernate and hybrid sleep problems) can be hard to cure. Here’s help.
Plus: Solving upgrade problems with two different Win8 systems, and how to use an ordinary PC touchpad for handwriting input.
PC enters sleep normally but then can’t wake up
Like many PC users, reader Biagio Vella lets his machine enter sleep mode when idle — both to save electrical energy and to reduce system wear and tear. But he’s encountered problems in getting his system to awaken properly. It’s a problem that’s not especially rare.
Biagio’s using a Win8 system, but similar problems can occur on Win7 and Vista setups — and the same solutions apply.
- “Dear Mr. Langa. I have a fairly new (2012) mainstream PC with Windows 8.1 installed and fully updated. My PC used to wake up from sleep as soon as I moved the mouse or pushed a keyboard key.
“But since upgrading to Win8.1, the PC crashes when I wake it up. I have to fully shut down by pressing the power button and then reboot.
“I have updated the chipset drivers from the vendor’s site and disabled the network adapters’ power-management setting — but all in vain.
“Here’s the strange thing: When I use the dedicated sleep key on the keyboard, Windows goes to sleep normally and wakes up immediately. The system crashes only when it goes to sleep on its own.