When your problem turns out to be a known issue

Kathleen Atkins

Lounge member (and student) bassfisher6522 signed up for the free educational version of Office 365. Using his school email address, he downloaded and installed the suite and began using it.

All was well until one afternoon when Outlook informed him he needed to reactivate his account. It also reported that his sign-up email address did not exist.

When a bewildered bassfisher6522 asked the Microsoft Outlook forum for assistance, a fellow Lounge member redirected him to Microsoft Office 365 support. Microsoft Support informed bassfisher6522 that he was suffering from a known issue — but did not tell him the cause. After a full uninstall/reinstall, Office now works. But bassfisher6522 still wonders: Did changing a black header border to blue break his original installation of Office 365?

The following links are this week’s most interesting Lounge threads, including several new questions for which you might have answers:

Office Applications    
General Productivity Easy way to migrate settings to new profile?
Word Processing Changing file attributes in Word 97
Spreadsheets Converting external links to values
Databases Can’t add data to child table
Visual Basic for Apps Applying macro across 300 workbooks; copying results into master Excel file
Microsoft Outlook Free school version of Office 365 stopped working *
Non-Outlook E-mail Move Eudora OSE files among computers and preserve folder organization
Other MS Apps Visual Studio C++ 2010 Express program-compile issue
Windows
General Windows Annoying Adobe *
Windows 8 Installing Win8.1 on Win7 PC under special circumstances
Windows 7 Task Manager crashes
Windows Servers Max paging file for Win Server 2008 and 2012
Internet/Connectivity
Internet Explorer Showing Favorites toolbar on IE 11
Third-Party Browsers Trying to download Google Chrome 39 or 40 *
Networking Setting up wireless printing
Software Development
Windows Programming Automate creation of scheduled task and shortcut to circumvent UAC
Other Technologies
Non-Microsoft OSes Using Android and Google tablets
Security & Scams Router hardware/security concern
Maintenance Interesting changes in latest free versions of CCleaner and Macrium Reflect
Hardware Buying proper Ethernet cable *
Graphics/Multimedia Suggestions for consolidating and organizing photos?
Other Applications High Skype CPU usage

* starred posts: particularly useful

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All Windows Secrets articles posted on 2014-11-27:

Kathleen Atkins

About Kathleen Atkins

Kathleen Atkins is the Windows Secrets associate editor. She's also a freelance writer, editor, and photographer. Prior to joining Windows Secrets, she worked at Microsoft Press.