Online scammers are now targeting those who recently upgraded to Win10, via fake — but highly sophisticated — Windows support sites.
Some of these scam sites appear to be authentic Microsoft offerings, complete with the word “Microsoft” or “Windows” in their names, and with layouts, colors, typefaces, and logos that are similar to official sites.
A reader’s recent experience shows how easy it is to fall prey to these bogus sites. The rest of this article will show you several easy ways to avoid getting scammed.
A Windows Secrets reader gets taken in
A reader — I’ll call him NJ — fell down a deep and expensive tech-support rabbit hole. He wrote:
- “Why can’t I get any help or information from the Windows 10 Help Desk?
“Every time I try to contact them, I get diverted to an outsourced group whose staff have poor English skills, are pushy, and want a yearly payment to help me?
“I foolishly paid one of them and received inadequate service: an incomplete installation of Outlook and no transfer of my address book. But they did invite me to call them again for help!
“It doesn’t inspire much confidence.”