House Call 2012: Fixing a sluggish PC

Fred Langa

By Fred Langa

It was a typical winter day in Seattle — gray, rainy, and raw — when I visited Windows Secrets reader Gary Nobel.

Gary’s system would occasionally slow “to a crawl.” I was there to find out why.

This was the first in a new series of House Calls, an occasional project where I visit a reader’s home or business and attempt to diagnose and cure real-life PC problems. The idea behind House Calls is simple: selected Windows Secrets readers and I collaborate to learn new techniques for analyzing, maintaining, and improving personal computers — which we then share with all Windows Secrets readers.

It works like this. Some months ago, I issued a call for volunteers for a personal, onsite, PC troubleshooting session. From time to time, I select one of the more interesting problems plaguing a reader — a problem that might apply to a wider audience. And rather than diagnose the problem remotely, I pay the reader a personal visit to his or her home or place of business — at my own expense. I do whatever I can in one day to solve the problem (or problems) and make the hardware and software run as well as it can.

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All Windows Secrets articles posted on 2012-04-12:

Fred Langa

About Fred Langa

Fred Langa is senior editor. His LangaList Newsletter merged with Windows Secrets on Nov. 16, 2006. Prior to that, Fred was editor of Byte Magazine (1987 to 1991) and editorial director of CMP Media (1991 to 1996), overseeing Windows Magazine and others.